https://insideainews.com/2021/05/26/improving-customer-experience-through-interaction-analytics/ Illuminating AI's Frontiers: Your Go-To News Destination. Thu, 25 Nov 2021 11:54:53 +0000 hourly 1 https://wordpress.org/?v=6.6.1 https://insideainews.com/2021/05/26/improving-customer-experience-through-interaction-analytics/#comment-402565 Thu, 25 Nov 2021 11:54:53 +0000 https://insidebigdata.com/?p=26276#comment-402565 I loved it when you said that the problem is many conversational intelligence solutions available in the market today only offer point solutions that deliver specific insights but do not accommodate a broad range of customer requirements and integrations and rely solely on historical data sets rather than immediate insights that are frequently needed amid customer interaction. My business is growing fast. I think it’s time to undergo training for executives to communicate with my employees and customers effectively. I will be looking for an executive communication coach for this purpose.

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