Freshworks Inc. (NASDAQ: FRSH) released its new Global AI Workplace Report, revealing how various workplace departments are interacting with AI since the new era of generative AI exploded into the market 18 months ago. The global survey of 7,000+ full-time employees, collected from March 9 to April 4, 2024, revealed how AI has become a tool commonly used among knowledge workers – more than half (55%) of workers surveyed said they are currently using software applications enhanced with AI at work.