https://insideainews.com/tag/conversational-intelligence/ Illuminating AI's Frontiers: Your Go-To News Destination. Tue, 15 Aug 2023 16:34:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://insideainews.com/wp-content/uploads/2024/06/iain-favicon.png https://insideainews.com/tag/conversational-intelligence/ 32 32 136462205 https://insideainews.com/2023/08/15/evolution-of-conversational-intelligence-in-healthcare/ https://insideainews.com/2023/08/15/evolution-of-conversational-intelligence-in-healthcare/#respond Tue, 15 Aug 2023 10:00:00 +0000 https://insidebigdata.com/?p=33125 In this contributed article, Michael Armstrong, Chief Technology Officer at Authenticx, discusses how AI-driven tools play an increasingly significant role in analytics, including those used to improve customer experience, by extracting valuable, actionable data insights. AI and ML enable healthcare organizations to more effectively listen to — and better understand — their customers’ voices and solve common issues or barriers.]]> https://insideainews.com/2023/08/15/evolution-of-conversational-intelligence-in-healthcare/feed/ 0 33125 https://insideainews.com/2022/11/10/why-your-call-center-needs-ai-powered-conversation-intelligence/ https://insideainews.com/2022/11/10/why-your-call-center-needs-ai-powered-conversation-intelligence/#respond Thu, 10 Nov 2022 14:00:00 +0000 https://insidebigdata.com/?p=30839 In this contributed article, Brian Steele, VP Product Management at Gryphon.ai, discusses how conversational AI tools in call centers are developing language modeling and predictive analytics to help sales representatives streamline the sales process. ]]> https://insideainews.com/2022/11/10/why-your-call-center-needs-ai-powered-conversation-intelligence/feed/ 0 30839 https://insideainews.com/2021/12/20/3-ways-ai-can-boost-conversational-intelligence-across-your-enterprise/ https://insideainews.com/2021/12/20/3-ways-ai-can-boost-conversational-intelligence-across-your-enterprise/#respond Mon, 20 Dec 2021 14:00:00 +0000 https://insidebigdata.com/?p=27989 [SPONSORED POST] Artificial Intelligence can both help and scale human effort in building the conversational intelligence across the enterprise that drives successful business outcomes. In this eBook from Veritone, we will explore three common use cases of AI applied to customer conversations: contact center insights, social media insights, and conversational compliance. ]]> https://insideainews.com/2021/12/20/3-ways-ai-can-boost-conversational-intelligence-across-your-enterprise/feed/ 0 27989 https://insideainews.com/white-paper/three-ways-ai-can-boost-conversational-intelligence-across-your-enterprise/ https://insideainews.com/white-paper/three-ways-ai-can-boost-conversational-intelligence-across-your-enterprise/#respond Thu, 16 Dec 2021 23:14:26 +0000 https://insidebigdata.com/?post_type=wpdmpro&p=27926 Artificial Intelligence can both help and scale human effort in building the conversational intelligence across the enterprise that drives successful business outcomes. In this eBook from Veritone, we will explore three common use cases of AI applied to customer conversations: (i) contact center insights – to drive improved customer interactions and call center efficiencies; (ii) […]]]> 0 27926