customer 360 Archives - insideAI News https://insideainews.com/tag/customer-360/ Illuminating AI's Frontiers: Your Go-To News Destination. Wed, 19 Oct 2022 15:18:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://insideainews.com/wp-content/uploads/2024/06/iain-favicon.png customer 360 Archives - insideAI News https://insideainews.com/tag/customer-360/ 32 32 136462205 Why CRM and Data Warehouses Fail with Customer 360 https://insideainews.com/white-paper/why-crm-and-data-warehouses-fail-with-customer-360/ https://insideainews.com/white-paper/why-crm-and-data-warehouses-fail-with-customer-360/#respond Thu, 19 Nov 2020 18:41:25 +0000 https://insidebigdata.com/?post_type=wpdmpro&p=25282 This whitepaper from our friends over at Profisee explains why achieving a complete view of the customer is so difficult and how customer relationship management (CRM) systems and data warehouses, especially in the  insurance industry, do not manage customer-related data well. The core elements of this type  of data fall into a discipline called Master Data Management (MDM).]]> 0 25282