https://insideainews.com/tag/cx-professionals/ Illuminating AI's Frontiers: Your Go-To News Destination. Mon, 07 Nov 2022 19:43:52 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://insideainews.com/wp-content/uploads/2024/06/iain-favicon.png https://insideainews.com/tag/cx-professionals/ 32 32 136462205 https://insideainews.com/white-paper/perspective-on-how-companies-and-cx-professionals-are-adapting-to-the-sudden-shift-in-digital-technology/ https://insideainews.com/white-paper/perspective-on-how-companies-and-cx-professionals-are-adapting-to-the-sudden-shift-in-digital-technology/#respond Mon, 07 Nov 2022 19:43:52 +0000 https://insidebigdata.com/?post_type=wpdmpro&p=30823   To gain a perspective on how companies and CX professionals are adapting to the sudden shift in digital technology, Omdia conducted a survey in January 2022 of 230 North American CX professionals. The objectives were to uncover: the technologies that are creating connected customer experiences determine the barriers to digital CX advancement understand the […]]]> 0 30823