MIT News: How to Assess a General-purpose AI Model’s Reliability Before It’s Deployed

Researchers from MIT and the MIT-IBM Watson AI Lab developed a technique to estimate the reliability of foundation models before they are deployed to a specific task. They do this by considering a set of foundation models that are slightly different from one another. Then they use their algorithm to assess the consistency of the representations each model learns about the same test data point. If the representations are consistent, it means the model is reliable.

GenAI Investment to Grow 30%, with High Maturity Companies Projecting Three Times Higher ROI Over the Next Three Years than Low-Adoption Peers

GenAI investment is expected to grow 30%, with leaders from companies with high GenAI maturity anticipating their return on investment will be three-times higher over the next three years than that of companies with little or no adoption of the technology, according to a new report released by Boston Consulting Group (BCG).

In AI We Don’t Trust: Too Many Healthcare Insurers Base Decisions on Assumption Over Data, Report Reveals

The healthcare insurance sector in the US is struggling to make critical decisions due to a severe lack of accessibility, context and trust in their data. That is according to a new international study by ActiveOps, a leading provider of AI-powered decision intelligence for service operations.

IOP Publishing Launches Series of Open Access Journals Dedicated to Machine Learning and AI for the Sciences 

IOP Publishing (IOPP) launched a series of open access journals dedicated to the application and development of machine learning (ML) and artificial intelligence (AI) for the sciences. The new multidisciplinary Machine Learning series will collectively cover applications of ML and AI across the physical sciences, engineering, biomedicine and health, and environmental and earth science. 

Yellow.ai Study Unveils Growing Confidence in AI-First Automation Among North American Customer Service Executives 

Yellow.ai, a global leader in AI-first customer service automation, has unveiled research titled ‘Betting Big on AI-First: Insights from Customer Service Leaders.’ The study sheds light on AI adoption trends within North American customer service operations and contact centers. According to the findings, an impressive 84.5% of respondents either plan to or are already leveraging AI, underscoring its pivotal role in shaping the industry’s future.

IT Pros Vote in Inaugural Brand Leader Survey Covering Enterprise Infrastructure for AI

IT Brand Pulse, a trusted source for research, data, and analysis about data center infrastructure, announced the results of the 2024 IT Brand Leader Survey covering Enterprise Infrastructure for AI. Generative AI is considered the biggest technology inflection point in human history with hundreds of billions of dollars already invested to create a new universe of hardware, software, systems, and services designed for enterprise AI.

The Tech Tracking 2024 Presidential Ad Campaigns

A new searchable database allows the public to examine groups running social media ads that mention U.S. presidential candidates, including secretly coordinated pages that are running identical videos or messages.  The project is supported by a grant and use of analytics software from Neo4j, a leading graph database and analytics company.

AI Set to Save Professionals 12 Hours Per Week by 2029

Thomson Reuters (TSX/NYSE: TRI), a global content and technology company, released its 2024 Future of Professionals report, an annual survey of more than 2,200 professionals working across legal, tax, and risk & compliance fields globally.

Proscia Strengthens Leadership Position In AI-enabled Diagnostic Pathology Market

Proscia®, a global leader in AI-enabled pathology solutions for precision medicine, has expanded its leadership position in the diagnostic pathology market. The company has grown its clinical customer base by more than 100% in the past year. Among its other highlights, Proscia was recognized by KLAS Research in a June 2024 Emerging Company Spotlight report and released findings from a study conducted with Quest Diagnostics, a leading provider of diagnostic information services, on the impact of its AI-enabled workflows.

AI at Work: Friend and Foe

A new report was published by Boston Consulting Group (BCG). Titled AI at Work: Friend and Foe, the study follows the firm’s inaugural AI at Work survey from last year and is based on a global survey of more than 13,000 employees in 15 countries and regions conducted by BCG X, BCG’s tech build and design division. The survey’s respondents range from executive suite leaders to frontline employees who do not hold managerial positions, although most respondents work in office-based roles.