https://insideainews.com/tag/customer-support/ Illuminating AI's Frontiers: Your Go-To News Destination. Mon, 14 Aug 2023 19:17:44 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://insideainews.com/wp-content/uploads/2024/06/iain-favicon.png https://insideainews.com/tag/customer-support/ 32 32 136462205 https://insideainews.com/2023/08/15/empowering-agents-delighting-customers-the-role-of-smart-bots-in-elevating-customer-support/ https://insideainews.com/2023/08/15/empowering-agents-delighting-customers-the-role-of-smart-bots-in-elevating-customer-support/#respond Tue, 15 Aug 2023 11:00:00 +0000 https://insidebigdata.com/?p=33133 In this contributed article, Nate MacLeitch, Founder and CEO of QuickBlox, discusses how businesses can use generative AI to enhance their customer service capabilities while working in tandem with human agents, rather than replacing them. ]]> https://insideainews.com/2023/08/15/empowering-agents-delighting-customers-the-role-of-smart-bots-in-elevating-customer-support/feed/ 0 33133