UniVoIP Cloud Archives - insideAI News https://insideainews.com/tag/univoip-cloud/ Illuminating AI's Frontiers: Your Go-To News Destination. Fri, 13 Dec 2019 16:57:18 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://insideainews.com/wp-content/uploads/2024/06/iain-favicon.png UniVoIP Cloud Archives - insideAI News https://insideainews.com/tag/univoip-cloud/ 32 32 136462205 3 Achiever’s Tips for Stepping Up Your Cloud-based or OmniChannel Contact Center Strategy https://insideainews.com/2019/12/12/3-achievers-tips-for-stepping-up-your-cloud-based-or-omnichannel-contact-center-strategy/ https://insideainews.com/2019/12/12/3-achievers-tips-for-stepping-up-your-cloud-based-or-omnichannel-contact-center-strategy/#respond Thu, 12 Dec 2019 16:00:29 +0000 https://insidebigdata.com/?p=23676 Gone are the days when the only thing that customer service was comprised of was a phone call or email. Although they both are still used, the technologies driving them have evolved. Modern contact centers have moved far ahead in providing world-class customer service. As the customers demand more, the need for an effective customer support strategy has become increasingly important. To satisfy that need, contact centers continuously need to upgrade. Our friends over at UniVoIP Cloud provide 3 pro tips to help you step up your existing contact center strategy.]]> https://insideainews.com/2019/12/12/3-achievers-tips-for-stepping-up-your-cloud-based-or-omnichannel-contact-center-strategy/feed/ 0 23676