In this contributed article, Rick Seaney, Vice President of Innovation at 3Victors, wrote this piece to bring awareness to the incredible things that airline customers will experience in only a few years thanks to AI. He explains the importance of the industry to build the data and cloud foundation that is necessary to get us there.
From super-realistic AI generative videos of their destination to robots helping passengers with baggage to new ways to buy tickets – AI will change flying as we know it, and an investment in robust architecture is the approach that will support it.
AI Turns The Digital Evolution of the Airline Industry Into a Revolution
May 29, 2024 by Leave a Comment
How is IoT Changing the Future of Cruising?
June 25, 2022 by 1 Comment
In this special guest feature, Ian Richardson, CEO & Co-Founder, theICEway, discusses how as the world continues to open for travel, cruise industry leaders are looking to leverage the next wave of travel technology to improve the passenger experience.
AI and Machine Learning in the Travel Industry: How to do it Right
December 11, 2021 by Leave a Comment
In this contributed article, IT and digital marketing specialist Natasha Lane, takes a look at the travel industry and how AI and Machine Learning are playing an important role in its transformation. Still, the question remains: what is the right way to do AI and ML in travel right now? And how does it go from being a gimmick to a feature that is actually beneficial to customers?
3 Ways AI Will Drive the Future of Travel
January 7, 2019 by Leave a Comment
In this special guest feature, Levi Brackman, Principal Data Scientist at Travelport, talks about the impact of artificial intelligence on consumer shopping behaviors, and provides three ways AI will eventually drive the travel booking experience: first, recognize consumers’ dependence on their own AI within their devices; second, increasing data will lead to compounding intelligence; third, powerful AI capabilities are required to compete in reaching the AI-dependent consumer.
How Big Data Is Helping Drivers Stay Safer on the Road
December 27, 2018 by Leave a Comment
In this contributed article, freelance human Avery Phillips discusses how big data is helping keep drivers safer on the road, but this will only continue to get better. As semi- and fully autonomous cars spread, more data will be available, making prediction models better, and in turn make cars safer.
How Big Data and Behavior Prediction are Shaping Automotive Dealerships
April 11, 2018 by 1 Comment
In this special guest feature, Johannes Gnauck, CEO and Co-Founder of automotiveMastermind, discusses how big data and behavior prediction are shaping automotive dealerships. Through the use of big data and behavioral analytics, it’s possible to precisely target who is ready to buy and create personalized, micro-marketing campaigns designed to increase the probability of completing a sale.
Global Tech Jam Event for Smart Cities returns to Portland in June
March 5, 2018 by Leave a Comment
The Global Tech Jam conference is coming up June 20-22 in Portland, Oregon. “This symposium will provide a leading venue for the presentation of the highest-quality original research, groundbreaking ideas, and compelling insights on future trends in Smart City Technology and Deployment.”
KLM Using Artificial Intelligence Within Its Social Media Service
December 23, 2017 by Leave a Comment
KLM Royal Dutch Airlines is taking the next step in using artificial intelligence (AI) within its social media service. KLM worked with AI frontrunner, DigitalGenius, to add automated answers to general repetitive questions from customers without the intervention of a human service agent.
How AI Is Taking Airline Customer Service to New Heights
October 24, 2017 by Leave a Comment
In this special guest feature, Dermot O’Connor, VPE & Co-Founder at Boxever, discusses how AI is changing the world of customer service using airlines as an example and how leveraging this evolving technology allows marketers to do their jobs more effectively, automating the data processes that have become too difficult for humans to keep up with and providing them with the opportunity to use the insight gathered from customer data to build personalized offers that cater to each customer’s wants and needs.
The Important Attributes of Big Data to the Travel Industry
August 16, 2017 by Leave a Comment
In this contributed article, Ritesh Mehta, Senior Technical Account Manager for TatvaSoft Australia, discusses the impact big data is having on the global travel industry and offers 5 action points for industry players to adopt in order to capitalize on big data. By 2022, the global travel industry is expected to grow to ten percent of Global GDP or a yearly revenue of around $10 trillion. Travel is a massive industry that could become much more efficient when big data is completely implemented in each and every aspect of travel.
